Privacy Policy

1. Information I Collect

 

I may collect personal information directly from you when you:

- Request a service

- Contact me via phone or email

- Visit my website or social media platforms

- Provide feedback or participate in a survey

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The types of information I may collect include:

- Full name

- Address

- Contact details (phone number, email)

- Payment details

- Details about your household preferences or service needs

- Any other information you voluntarily provide

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2. I Use Your Personal Information to:

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- Provide and deliver home services

- Respond to your enquiries and requests

- Schedule and manage service appointments

- Communicate with you about your bookings

- Improve my services based on your feedback

- Send service updates, promotions, or important notices (you can opt out at any time)

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I only collect the information necessary to carry out or business and deliver a high standard of service.

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3. Disclosure of Your Information

 

I will not sell, rent, or trade your personal information. Your data may be disclosed to:

- Staff or contractors who require to provide services

- Third-party service providers I use for payment processing or customer communications

- Government authorities required by law or to protect legal rights

All third parties are required to maintain the confidentiality and security of your data.

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4. Data Security

 

I take reasonable steps to protect your information from misuse, interference, loss and unauthorised access or disclosure. This includes storing your data on secure servers and using industry-standard encryption for digital transactions.

5. Access and Correction

 

Your have the right to access and correct the personal information I hold about you. If you believe any information we have in incorrect or outdated, please contact me and I will promptly update it.

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6. Cookies and Website Usage

 

My website may use cookies to enhance your browsing experience and collect anonymous data about site traffic. You can adjust your browser settings if you prefer.

 

7. Changes to This Policy

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I may update this Privacy Policy occasionally to reflect changes in my practices or legal requirements. The latest version will always be available on our website.

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